Most of our products are made-to-order and are shipped within 7-10 days from order date.
We process and dispatch orders early as well depending on the seasonality.
- Free shipping on Prepaid orders
Shipping partners : DTDC, Amazon, Delhivery, FedEx, ShipRocket
Express shipping will depend on availability & will be charged extra. Please contact us at email@example.com
While our aim is to spread love to our Customers through our designs, it is our responsibility to be fair to the dynamic ecosystem involving talent and efforts of our team and various local artisans. Our policies are designed being cognizant of that.
- For Returns, all tags and labels should be intact and the items must remain unworn, unwashed and unsoiled. If eligible, please mail us at firstname.lastname@example.org within maximum of 3 days from "order delivery date" - and our team will book reverse pick-up.
- Once we receive the items, our team will Quality check - If no exception with your return is faced, your request will be further processed.
- Store Credit/Gift Card will be provided to the shopper of same value as the order items with 1 year validity. Unfortunately, refund requests can not be entertained.
- Delivered product can be exchanged with another size or even another item of same or higher value (difference amount to be paid)
- Product needs to be in original condition with tags and labels intact
- Please mail us at email@example.com within 3 days of receiving the product and we will get in touch with you guiding the exchange process.
- In case new size in not available with us or if you want to order any other item in future, we shall offer you Store Credit/Gift Card with 1 year validity (of same value)
- Any item can not be exchanged more than once
- If you have received a damaged product, please mail us at firstname.lastname@example.org within 3 days of receiving the product and we shall validate the damaged product with our Quality Department.
- Post validation, we will initiate dispatch of a fresh item or offer you Store Credit/Gift Card with 1 year validity
Online payments via Debit cards, Credit cards, UPI, Net banking or Bank transfer
- If an item is exchanged once, it cannot be exchanged again
- Delivered products need to be in original condition with tags and packaging intact. Items showing any signs of wear / being used are not eligible for returns or exchange.
- Only after receiving and quality checking the Return or Exchange product, further process will be initiated
- Sale/Discounted products are not eligible for returns/exchange or refunds